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Terms of Service

Last updated: July 5, 2026

The service

WiseMate builds AI-powered automations for local businesses — such as lead follow-up, review replies, email auto-replies, appointment reminders, and website chatbots. Every project is scoped individually before any work begins.

Quotes and payment

  • Each project gets a written proposal with a fixed price before work starts — no hourly billing, no surprise costs.
  • Listed prices ("from $100", etc.) are starting points; the final price depends on the scope agreed in the proposal.
  • Payment terms (deposit, due dates) are stated in each proposal.

Delivery

Most automations go live within 5–7 business days of receiving what's needed from you. Each delivery includes a walkthrough video showing exactly what was built and how it runs. Work is handled remotely.

Your responsibilities

You're responsible for the accuracy of the business information you provide, and for making sure we're authorized to connect to the accounts and tools involved (email, review platforms, calendars, website). Automations send messages on your behalf — you approve the tone and content before anything goes live.

Support and maintenance

If something we built stops working, email us and we aim to resolve it within 24 hours. Ongoing monthly maintenance plans are available but never required. There are no long-term contracts.

Limitations

We build systems that work as described in your proposal, and we fix them when they don't. However, we can't guarantee specific business outcomes (such as revenue, bookings, or review scores), and our total liability for any claim is limited to the fees you paid for the project in question. Third-party services an automation relies on (email providers, review platforms, messaging tools) are governed by their own terms and availability.

Governing law

These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

Version française disponible sur demande — écrivez-nous à noah@wisemate.ca.
Questions about these terms? Email noah@wisemate.ca.